QUICK FAQs

The website list is not our complete selection of customizable apparel products & we have access to numerous types of products & materials. If you do not see what you want, please let us know, and we will arrange it according to your order. We manufacture high-quality, customizable products precisely according to our Client’s specifications.

We manufacturer many products as we invest in the modern technology needed to do so.

Our Core Production Line caters for:
Activewear
Swimwear
Sportswear
Streetwear
Casual Wear

If the product you are seeking to have made is not on this list, still let us know as we can source the product for you.

Our price includes on both Complete Customization & Ready-to-Ship products:
1. The garment
2. Custom label with logo, size, material composition, washing instruction etc.
3. Zip Lock bag per piece with sizing sticker

If you have any other requests, like a custom swing tag, custom printed bag or promotional card, please let us now and we will give you a price.

Cut and sew manufacturers are the factories and companies you can hire to create cut and sew products based on your requirements. They are responsible for sample development and bulk production after you approve the sample single or two pieces sample of your cut and sew product.

As we mentioned above, there are no limits to our creativity and production capabilities. We can easily cut and sew over T-shirts, shorts, sportswear, Gym wear, tracksuits, swimwear, jeans, hoodies, casual clothing, and much more. We find a way to make your product according to your needs.

We have two main services:
1. Complete Customization
2. Ready-to-Ship

Our Complete Customization service is designed for those wanting to design apparel completely from scratch. This is the service for a brand new idea, unique to your collection. Our Complete Customization service requires a Tech Pack (a document created by a professional that states all information necessary for the factory to create the original sample). This can be purchased by us for $50usd per design.

Our Ready-to-Ship service is designed for those wanting to add their logo to already made designs. These designs are in our catalogue, which is updated regularly. Is this service for you?

We provide the service of smaller minimums orders of 100 pieces per design to apparel companies and brands all over the world. So they can start their company with unique designs and market them to get more orders. This small quantity also avoids sampling hassles for brands wanting to order more, but first, they need to check the market for their designs.

Our company only creates apparel of high quality. We are not a ‘fast-fashion’ company and do not work with any materials that have not been tested. All of our pieces are made for practical use, and are designed and created to last.

Yes, you can order a sample before ordering. Pre-production samples are produced the same way as all the garments will eventually be produced in large-scale Production. We can accommodate your request during Production if you would like a sample before putting in the actual production order.

Still, we will have to charge for the sample shipment & ask you to make a payment to ensure that you are serious about ordering the same garment. However as a courtesy we will pay you back these sampling charges via an adjustment into your next order J

You will always receive proof of your order from Cut &  Sew Apparel before it is put into Production. We do not print, embroider, sublimate, or create anything without your express or written approval, and we will show you maximum pictures/videos until you are satisfied & give us the go-ahead with the Production.

If you do not need any changes to your proof, reply to the email and let us know that you approve your proof for Production. We do not move forward with the production order until we have received written approval of proof from our Client.

Yes, we are proud to introduce our 100% quality guarantee policy for all our products. We offer 100% quality assurance; not a single piece will be defective. If you order 100 pieces, you will get 100 pieces that are accurate as per your description. Our 100% quality guarantee policy includes:

  • No Whole In Any Fabric/Garment
  • No Loose Threads
  • No Stitching Errors
  • 100% Preshrunk
  • No Stains
  • No Printing Mistakes
  • According To Provided Sizes With 1-Inch Tolerance
  • Quality Packing

We offer quantity discounts & promotional discounts that are seasonally introduced for our regular customers. By quantity discount, we mean the more overall garments you order of the same design, the less each garment will cost. If you are trying to order only 30 or 50 shirts, try increasing your quantity of shirts to 100, 200, or even 500. And see the difference in price per piece.

The shipment cost would depend mostly on your ordering quantity & the product type. The prices we quote include shipment; hence, when you send us the designs for a quote, we will be able to give you an actual cost inclusive of everything.

DHL, FedEx, and Sky net Couriers are our primary shipping & delivery carriers. DHL and FedEx Priority mail may take up to 4 to 5 days to arrive, and DHL Parcel Post can take two weeks to arrive within USA or Canada and up to 1 weeks to Europe. We might also use different courier services which seem best for the delivery location.

The turnaround time starts from the day you approve the order summary that will be sent out to you within 24 hours of your payment. Therefore, thoroughly review the order summary as no changes can be made once it is forwarded to the production department.

We have a fast order turnaround system however it depends on the details of a given project, like the quantity of order, the production process, services rendered & the complexity of the order.

We accept payments via Bank Transfers, Credit Cards, Debit Cards, Western Union, Money Gram

The turnaround time starts from the day you approve the order summary that will be sent out to you within 24 hours of your payment. Therefore, thoroughly review the order summary as no changes can be made once it is forwarded to the production department.

We are always more than happy to update you on the status of your order. We believe that our customers should be aware of how their garment is being made, so we also give our customers a live broadcast of Production on request. We will also inform you about any delays in the production process if there are some issues. Because all the garments are cut and sewed products with diversified options, there is a possibility of delay in arranging fabric that is notably not running.

You can call us at our WhatsApp Number +92 322 7357911 or can leave an email at sales@airmarkint.com & our Customer Service Representative will contact you to provide further details.

You can cancel an order within 3 days once the payment is made. If the garments you ordered have passed the 3 days period & have been sent into Production, a cancellation charge of 60% of the order value will apply.

Yes, we do provide the service of a rush order. Just indicate that your production order should be rushed when you are ordering. Because if you have submitted an order and then asked for it to be rushed, there is a chance our schedule of Production will not allow us to fulfill your order as requested at the rushed time. There is a rush fee which is calculated by the day.

You can add garments within three days of placing your order. It all depends on the order type & how much time has passed. Once the adjustment period has passed, which is 3 days, we cannot make quantity adjustments to your order.

Contact us immediately if there is an error or issue with your order. Your 100% satisfaction is of the utmost importance to us. Airmark International is a professional Apparel Manufacturing company. We have several standards, policies & procedures to ensure our high quality. But we are human, and mistakes sometimes happen. If there is a misprint, error, or issue with your order, we will work to correct mistakes, mishaps, or errors. Your satisfaction is essential to us.

If you fail to reply or approve any sample emailed/sent to you within a month, your order will automatically be put on hold and restart when we receive your approval.

You can contact us directly. If your request is urgent, in the case of an emergency, feel free to email us at sales@airmarkint.com, this triggers an email to all the sales & production department staff members, but that too is conditional.

For example, if something has already been produced, we cannot reproduce it with the changes. Always have your invoice number mentioned when requesting a status update on your order.

Payment is due once a customer places an order. The payment percentage depends on the ordering quantity & type of product. These payment terms are always settled between your & Airmark International via Proforma Invoice which is already sent by us, signed & accepted by you.

We provide our customers with strict quality-controlled goods without exemption according to Airmark International quality standards. Once the customized goods have been shipped, we do not accept refunds or returns. So you can ask for pictures, video conference or visit our website to check the order quality.

You can make any changes on the garments as long as the order is with us, but once it is shipped, we can still make the changes, but you will have to pay for the shipment and re-shipment of the garments.

Yes, we have a non-disclosure policy. Normally, we have our previous work as our portfolio on the website. But, we can remove it from the website on special notices if the other party doesn’t want us to disclose their designs.

Yes. But before talking to you, we were hoping you could send us the basic information about your order to save time. For example, speaking with a representative before submitting your information like CAD, mockup & tech-pack is essentially pointless if you are interested in Cut and Sew Manufacturing.

We need a lot of information to answer any questions you may have. It may seem like a broad, easily-answered question to you, but it actually hinges on several factors, depending on your chosen service.

We can gather specific, relevant information about your product, garment & project &  give you one accurate & correct answer hand-tailored to your piece, situation & finances.

Not we do not share your personal information with anyone else. Your personal information will never be sold, given, or transmitted to a third party. We are fully committed to protecting your privacy. However, we are legally bound to reveal information, including our Client’s personal information, if the law enforces it.

Monday to Saturday, from 9:00 AM to 5:00 PM, Pakistan Standard Time.

You can call our WhatsApp Number +92 322 7357911 or can leave an email at sales@airmarkint.com & our Customer Service Representative will contact you to provide further details.

We unanimously prefer any form of communication, email contact, or phone call at Airmark International. But email is more reasonable because of several reasons. The most important reason we prefer email is that there is much less room for error. Phone calls are verbal & there is no record of the written contents of a phone call, only that a phone call occurred.

With email, you and Airmark International employees have the full power to review the conversation. This is advantageous to both parties – Airmark International & you will benefit from written records.

You will always be connected to your Relationship manager here at Airmark International. A dedicated Relationship Manager will be assigned to you, responsible for working with you from design to delivery of your garments with your entire satisfaction.

Yes, we are! We pride our company on our ethical and sustainable practices, and take our social and environmental responsibilities seriously.

We have certificates and audits which prove our company practices this.

Airmark International is an international apparel manufacturer. We respect your right to choose which email you want to receive or not. That’s why we do take care of our customer privacy policy. We collect data from our trade portals where you signed up, but if you do not wish to receive our emails, you can tell us, and we will remove your email address from the mailing list.